The above image depicts the Focus40 Kickoff
Focus40 would not be successful without the participation from a broad range of stakeholders. A multifaceted engagement strategy has involved customers across the MBTA service area and specifically targeted low-income populations who are often underrepresented in public processes. Outreach efforts included one-on-one conversations with customers, workshops and large public events.
In Fall 2016, the Focus40 Street Team spent 100 hours talking directly to customers at stops and stations throughout the system to collect ideas, ultimately reaching more than 1,500 individuals. In addition to welcoming comments through this website, the Focus40 team continues to meet with municipal leaders, members of the business community, transportation interest groups, and community organizations. All of this engagement has led to the draft Focus40 Plan.