The above image depicts a MBTA ‘The Ride” Bus with the wheelchair ramp lowered in the back. A gentleman is helping a young girl off of the ramp.


Ensuring an Accessible MBTA

The RIDE paratransit service provides door-to-door, shared-ride transportation to eligible people who cannot use fixed-route transit (bus, subway, trolley) all or some of the time because of a physical, cognitive or mental disability. The RIDE service area covers 60 cities and towns and 712 square miles. The RIDE is a shared-ride service – customers may travel with others who are going in the same general direction.

Accessible vehicles are used to serve persons with disabilities, including those who use wheelchairs and scooters.

In 2015, The RIDE provided approximately 8,000 daily trips accounting for .5% of MBTA passenger trips.

Paratransit State of the System Report